Introduction
The Psychological First Aid (PFA) Course is internationally recognised as the essential training for supporting individuals during and after emergencies. It equips participants with practical skills to deliver immediate psychosocial care in the aftermath of crises, disasters, or traumatic events.
Through exclusive content and real-life case scenarios, this course covers managing emotional distress, including Post-Traumatic Stress Disorder (PTSD), and introduces the 8 Advanced PFA Core Actions. By the end of the training, first responders and community members will be better prepared to address both the psychological and social needs of people in distress.
Course Contents
- Introduction to PFA – What is PFA? When and how it should be applied? Identifying crisis situations (stress, loss, grief, suicide).
- Recognition & Management of Human Behaviour – Understanding causes of stress, coping strategies, loss and grief support.
- Managing Suicidal Individuals – Warning signs, risk assessment, and step-by-step intervention.
- Core Elements of PFA – Observe, listen, understand, support, and key Do’s and Don’ts.
- Advanced Applications – Applying PFA in emotional distress and PTSD situations with in-depth case understanding.
- Advanced Core Actions – The 8 Advanced PFA Core Actions and their linkages to collaborative support services.
- Psycho-Social Aspects – Social support, human rights protection, and self-care for PFA providers.
Who Should Attend
This course is ideal for anyone likely to encounter individuals in psychological distress, including:
- First aiders and first responders
- Frontline customer service staff
- Workplace safety and HR teams
- School administrators and teachers
- Community health centre staff and volunteers
- Charitable organisations and NGO workers
- Healthcare providers and support staff
Course Details
- Mode of Training: Blended learning (Asynchronous & Synchronous e-Learning)
- Duration: 7 hours asynchronous + 2 hours synchronous
- Format: Online, interactive modules and live virtual sessions
Contact Us
Interested in this course? Contact us via WhatsApp at +6011 7551 1554.
*Course fees are subject to 8% SST.
